Bambu Lab Support
Solve a problem, read expert tips & guides, and get faster & better support.
Product support
A comprehensive guide to frequently asked questions about our products.
Official Wiki
The authoritative knowledge source about our products, including but not limited to user manuals, maintenance, troubleshooting, and more.
Documentation and User Manuals
Download product guides and user manuals. Learn how to get your Bambu Lab printer working to its full potential.
After-sales policy
The Bambu Lab Warranty
All Bambu Lab printers come with a hassle-free warranty. This includes the repair or replacement and ongoing support of your printer. We want to ensure a great service experience for our customers. For this purpose, we have prepared a warranty statement to inform you of our procedures and how we intend to handle warranty requests.
Order Delivery & Returns
Delivery information, returns & refunds policy varies by country and region.
See shipping information:
See returns & refunds policy:
Contact us
General Inquiry
Submit a help request and get answers to your questions about our products, order related information. Our customer support team will get back to you as soon as possible.
Technical Support
Our technical support team is here to help you resolve any issues with our products, including printers, accessories, filaments, or software. Please let us know what's going on, and we will help you find the best solution here.
Official Community Forum
Share your Bambu Lab experience, prints, ideas and connect with other 3D printing enthusiasts. Join the Official Bambu Lab Community Forum.
Support for business customers
If you are a business/professional customer, please use the details below for dedicated business/professional support.
Corporate Sales
Submit a B2B Purchase Order or apply for a Tax-Exempt online business account.
Business Customer Portal
Our knowledgeable technical support team is committed to providing exceptional service and helping to ensure seamless operations and maximum efficiency. Please contact your sales representative for an immediate solution.