Support | Bambu Lab IN

Bambu Lab Support

Solve a problem, read expert tips & guides, and get faster & better support.

Product Support

Convenient Service

Buy Spare Parts
Learn More >
Activate New Serial Number
Request Now >
My Service Portal
Check Now >

Bambu Lab Academy

Explore beginner-friendly academy courses designed specifically around your Bambu Lab 3D printer. These courses simplify the learning process, making it easier to understand and use your printer while helping you enhance your 3D printing skills.

Video Collection

General Inquiry FAQ

FAQs Before Purchase

Your Essential Pre-Purchase Guide for Bambu Lab 3D Printers

View

Fresh Start Guide

Bambu Handy Quick Start Guide Bambu Studio Quick Start Guide Printer Start Guides

Live Chat
For product and general inquiries, such as specifications, promotions, payment methods, invoices, tax, policies, and order modification requests, please start a chat with our live support.
Online time: 24/7
General Ticket
For accessories/filament issues, shipping/delivery issues, such as missing or incorrect items, undelivered/damaged packages, and account issues, please submit a General Ticket.
Expected response time: within 24 hours
Technical Ticket
For any printer/AMS technical issues, such as hardware/firmware/software/network issues, print quality, please submit a Technical Ticket.
Expected response time: within 24 hours